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FAQ

Frequently Asked Questions

YOUR VACATION DURING COVID_19

  • Due to local corona rules at your destination and the number of guests in an accommodation, hotels sometimes have to make adjustments (at the last minute).
  • It is possible that facilities are not, only partially or abnormally open.
  • These adjustments can occur or change every day, therefore it is unfortunately not possible for us to make all changes transparent to you in advance.

WHY STAY IN A VILLA INSTEAD A HOTEL?

PRIVACY

Choosing to stay in a villa rather than a standard hotel room provides a heightened sense of privacy. You are free to come and go as you please without worrying about disturbing others. There are no time limits or rules, and you can take a midnight swim in your private pool or just stay up all night looking at the stars.

PERSONALIZED SERVICE

A dedicated team of villa staff is available to anticipate and take care of all your needs and pamper you. This personal service is the epitome of luxury and you can choose to have meals prepared by a professional chef. Or drive around in an air-co car with a professional driver or pamper yourself with an in-house spa treatment and experience traditional healing and beauty rituals. You have the space and opportunity to relax and escape the busy lifestyle.

AFFORDABLE

Villa accommodation is generally a more affordable option compared to staying in a hotel room of the same caliber. You also have the added incentive of enjoying facilities such as your own private pool and tropical garden. You don’t have to share anything with others. There is room to sunbathe around the pool without feeling uninvited shy or inhibited. No ‘fighting’ in the early morning for sunbeds….

BALINESE EXPERIENCE

Staying in a villa rather than a hotel is a great opportunity to experience the Balinese spirit. You will learn first-hand about the cultural way of life on the island, where the passage of time is measured by an endless cycle of ceremonial rites. In a paradisiacal setting, away from the hustle and bustle, you can enjoy waking up each day to the sounds of nature.

IS IT SAFE TO DRIVE IN BALI?

We always recommend that our driver pick you up and take you to the villa, as it can be difficult to find. Although the staff can help you rent a car when you arrive, we do not recommend it if you have not driven in Bali before, as the traffic rules are very different from abroad and in some cases there are no rules at all, so it can be a very stressful and dangerous experience. You must have an international driver’s license and usually rental cars are not insured. If you have an accident, as a foreigner it is automatically your fault and you are expected to pay for any damages or hospital costs incurred by both parties. For not much more money, you can rent an air-conditioned car with a driver and he can take you on tours of the island or do cab services for groceries or to restaurants. If you are making your own way from the airport to a hotel in southern Bali before coming to the villa, go to the Airport Taxi stand where you will see fixed prices to destinations nearby. If you don’t use an airport cab, you will probably be overcharged.

WHEN IS THE BEST TIME OF YEAR TO SCUBA DIVE IN NORTH BALI?

The dry season in Bali is from April to October: The best diving season is from May to November (May, June, July, September, October, November). The best time to see Manta rays is April and May. The best time or season to see the famous Mola Mola, Oceanic sunfish is from August to October.

IS THERE AN AIRPORT DEPARTURE TAX?

The Departure Tax fee is since 2018 included in your ticket price.

WHAT MONEY SHOULD I BRING?

The local currency is the Indonesia Rupiah (IDR or Rp). If you want to exchange foreign bills in Bali, they must be clean, new and crisp. Indonesian banks and money changers do not accept old bills or bills that are damaged in any way. You can also use your credit or debit card at ATMs to withdraw Rupiahs. It is advisable to notify your bank or credit card company of your visit to Indonesia prior to your departure, as it is not uncommon for the bank to block the card if it suspects it has been misappropriated. Travelers checks can also be cashed at money changers. Bali is a cash country and vendors prefer to be paid in cash. However, most restaurants and larger stores accept credit cards.

NYEPI RELIGIOUS DAY

On March 3, 2022, the Day of Silence will be celebrated in Bali. On this day, all traffic on the island will be halted and stores, banks, restaurants, schools and other institutions will be closed and the lights will remain off. Tourists are required to stay in the villa on this day. The staff will provide pre-prepared meals on this day. No excursions, flights or travel programs will be conducted on this day. On March 4, 2022, there are various festivities on the island. Are you flying on this day? Then keep in mind a much longer transfer time due to extra traffic on this day. This is a very religious experience, silence everywhere!

DO I NEED A VISA FOR BALI?

In conjunction with the revision of visa policy, the President of the Republic of Indonesia issued a revision decree No. 69, on June 09, 2015, the following countries do not require a visa to enter Indonesia for a short visit of up to 30 (thirty) days and cannot be extended. Read more: http://www.topbali.com/indonesia-free-visa-entry/ The following countries that do not require visa to Indonesia : 1.    Austria 2.    Bahrain 3.    Belgium 4.    Canada 5.    Czech Republic 6.    Denmark 7.    Finland 8.    France 9.   Germany 10. Hungary 11. Italy 12. Japan 13. Kuwait 14. Mexico 15. Netherlands 16. New Zealand 17. Norway 18. Oman 19. Poland 20. Qatar 21. Russia 22. South Africa 23. South Korea 24. Spain 25. Sweden 26. Switzerland 27. Tiongkok 28. United Arab Emirates 29. United Kingdom 30. United States of America Entry Requirements for Visa-Free Short Visit 1. Passport must be valid for a minimum of 6 (six) months as from the date of entry into Indonesia 2. A return tickets or ticket to continues the journey to other countries 3. Visitors on Visa-Free Short Visit must be enter and exit from certain airports and seaports in Indonesia, there are 5 airports and 4 seaports as follows : Airports : (1). International Airport Kuala Namu in Medan (2). International Airport Soekarno-Hatta in Jakarta (3). International Airport Juanda in Surabaya (4). International Airport Ngurah Rai in Denpasar (5). International Airport Hang Nadim in Batam Seaports : (1). Sri Bintang Pura in Tanjung Pinang (2). Batam Center in Batam (3). Sekupang in Batam (4). Tanjung Uban in tanjung Uban

BALINESE WANT TO MAKE YOU HAPPY

Balinese want to make you happy, also do the staff. But if you have the staff, for example, after dinner, no longer needed, let them know they can leave.  Also, if you’ve want more privacy, please let know the staff.

WHAT SHOULD I BRING TO BALI?

Minimized! Some clothes for a tropical climate, slippers, perhaps walking shoes, sunscreen and swimwear. In most villas first meal after arrival are provided so you don’t need right away all the way to do shopping. Most things are cheaper than in Europe, Singapore or Kuala Lumpur. We recommend, therefore, make it yourself easy, take as little as possible, travel light.

WHAT ABOUT MEDICAL FACILITIES?

Bali have enough first aid stations, doctors, dentists and hospitals, in case you come across something. Ask the villa manager or the staff.

IS BALI SAFE?

Bali is safe, very safe. There is little to no crime in Bali. You can walk the streets safely, even at night. Sharks, snakes, scorpions, rats, mice, mosquitoes and cockroaches are naturally occurring in Bali, it is still a tropical climate. But if you just pay attention, just like in your own country, there are no threats to your health. The food in Bali in restaurants is generally good, you will not experience any problems from this.

CAN I WITHDRAW MONEY EASILY WITH A DEBIT CARD?

The currency in Bali is Rupiah. 1 Million Rupiah equivalent to approximately € 58.00 / 69 US$ / 90 AU$ (March 2021). You can use a pin/debit card almost everywhere at the many ATMs. Credit cards such as Visa and American Express can also be used. Be sure to check the terms and conditions of your bank. Don’t forget to unblock your bank/debit card for withdrawals abroad!

WHAT TAKES YOUR STAY IN BALI?

mgBali is still pretty cheap. Eating out with a drink still costs about € 7.50 (9 USD) per person. A T-shirt can be bought for 2 to 3 euros, sneakers for about € 8. Imported drinks on the other hand are very expensive. A reasonable bottle of wine can easily cost € 10 to € 20 (12-24 USD), not to mention stronger drinks. Advice: take your favorite drink with you from your country’s airport. Meat, fruits and vegetables are fairly cheap.

HOW LONG IS THE TRANSFER FROM THE AIRPORT?

The transfer to the south of Bali takes about 20-30 minutes. The transfer to the north of Bali takes between 2 ½ hours and 3 hours, depending on traffic. You are in the car for a long time but the route you take is worth watching. You drive through Bali, as you approach the north, nature becomes more beautiful and the hustle and bustle of the south gives way to the quiet, relaxed life of northern Bali. You will pass beautiful rice fields, but also vast palm plantations, high mountains and beautiful lakes. Ask the driver to stop!

WHAT IS THE BEST TIME FOR TRAVEL?

The weather in Bali is usually wonderful. Almost every day is very sunny and warm. The usually hot weather on the coast is pleasantly tempered by a lovely cooling sea breeze. The monsoon causes high humidity, sometimes up to 95 percent in the rainy season. The rainy season lasts approximately from November to April. North Bali is the driest part of the island and even during the rainy season most of the rain falls at night. Because of this, for a good stay in Bali, in principle, all months of the year are suitable.

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