FAQ

PRIVACY

Choosing to stay in a villa rather than a standard hotel room provides a heightened sense of privacy. You are free to come and go as you please without worrying about disturbing others. There are no time limits or rules, and you can take a midnight swim in your private pool or just stay up all night looking at the stars.

PERSONALIZED SERVICE

A dedicated team of villa staff is available to anticipate and take care of all your needs and pamper you. This personal service is the epitome of luxury and you can choose to have meals prepared by a professional chef. Or drive around in an air-co car with a professional driver or pamper yourself with an in-house spa treatment and experience traditional healing and beauty rituals. You have the space and opportunity to relax and escape the busy lifestyle.

AFFORDABLE

Villa accommodation is generally a more affordable option compared to staying in a hotel room of the same caliber. You also have the added incentive of enjoying facilities such as your own private pool and tropical garden. You don’t have to share anything with others. There is room to sunbathe around the pool without feeling uninvited shy or inhibited. No ‘fighting’ in the early morning for sunbeds….

BALINESE EXPERIENCE

Staying in a villa rather than a hotel is a great opportunity to experience the Balinese spirit. You will learn first-hand about the cultural way of life on the island, where the passage of time is measured by an endless cycle of ceremonial rites. In a paradisaical setting, away from the hustle and bustle, you can enjoy waking up each day to the sounds of nature.

We always recommend that our driver pick you up and take you to the villa, as it can be difficult to find. Although the staff can help you rent a car when you arrive, we do not recommend it if you have not driven in Bali before, as the traffic rules are very different from abroad and in some cases there are no rules at all, so it can be a very stressful and dangerous experience. You must have an international driver’s license and usually rental cars are not insured. If you have an accident, as a foreigner it is automatically your fault and you are expected to pay for any damages or hospital costs incurred by both parties. For not much more money, you can rent an air-conditioned car with a driver and he can take you on tours of the island or do cab services for groceries or to restaurants. If you are making your own way from the airport to a hotel in southern Bali before coming to the villa, go to the Airport Taxi stand where you will see fixed prices to destinations nearby. If you don’t use an airport cab, you will probably be overcharged.

The dry season in Bali is from April to October: The best diving season is from May to November (May, June, July, September, October, November). The best time to see Manta rays is April and May. The best time or season to see the famous Mola Mola, Oceanic sunfish is from August to October.

The Departure Tax fee is since 2018 included in your ticket price.

The local currency is the Indonesia Rupiah (IDR or Rp). If you want to exchange foreign bills in Bali, they must be clean, new and crisp. Indonesian banks and money changers do not accept old bills or bills that are damaged in any way. You can also use your credit or debit card at ATMs to withdraw Rupiahs. It is advisable to notify your bank or credit card company of your visit to Indonesia prior to your departure, as it is not uncommon for the bank to block the card if it suspects it has been misappropriated. Travelers checks can also be cashed at money changers. Bali is a cash country and vendors prefer to be paid in cash. However, most restaurants and larger stores accept credit cards.

Nyepi, the Balinese Day of Silence, will be observed on Tuesday, March 8, 2027. On this day, the entire island of Bali comes to a standstill as locals observe a day of silence, fasting, and meditation. The observance includes restrictions on movement, light, and noise, and even tourists are expected to respect these customs.

Online Arrival Card Service:
The Online Arrival Card Service allows you to quickly and easily fill in your Customs and Health Declaration (mpox) before you arrive. This can be done up to 72 hours before your flight. You can choose to scan your passport or enter your details manually. You can also add all your family members right away. The link is: https://allindonesia.imigrasi.go.id/

After registration you can follow a link to ‘Apply for Visa on Arrival (VOA)’.

VOA: Most countries require a visa on arrival.  Please check on the internet (https://bali.com/bali/indonesia-visa-regulations/). Your passport must be valid for 6 months after your departure date from Indonesia. Keep in mind that also children need their own passport.

You can apply for your Bali visa 90 days before your vacation to Indonesia. You can do so online through this website (https://evisa.imigrasi.go.id/). You must be able to show the eVOA confirmation email at Denpasar airport (or any other international airport in Indonesia).

Can’t manage to apply for the eVOA before departure? No problem, you can also purchase a visa on arrival (VOA) at the airport. The visa costs IDR 500,000 (you can also pay in other valutas).

Goverment tax: You also have to pay the government tourist tax of IDR 150,000. You can pay this tourist tax at the airport or in advance through the Love Bali website (https://lovebali.baliprov.go.id/, in English). This is the official website of the Balinese government. After payment, you will get a confirmation in your mail with a QR code, which you can print out and take with you to Bali. (This is the government tourist tax, which is not the same as the local tourist tax. The local tourist tax is included in the rental price and will be paid by the helpdesk of the villa to local authorities.)

Balinese want to make you happy, also do the staff. But if you have the staff, for example, after dinner, no longer needed, let them know they can leave.  Also, if you’ve want more privacy, please let know the staff.

Minimized! Some clothes for a tropical climate, slippers, perhaps walking shoes, sunscreen and swimwear. In most villas first meal after arrival are provided so you don’t need right away all the way to do shopping. Most things are cheaper than in Europe, Singapore or Kuala Lumpur. We recommend, therefore, make it yourself easy, take as little as possible, travel light.

Bali have enough first aid stations, doctors, dentists and hospitals, in case you come across something. Ask the villa manager or the staff.

Bali is safe, very safe. There is little to no crime in Bali. You can walk the streets safely, even at night. Sharks, snakes, scorpions, rats, mice, mosquitoes and cockroaches are naturally occurring in Bali, it is still a tropical climate. But if you just pay attention, just like in your own country, there are no threats to your health. The food in Bali in restaurants is generally good, you will not experience any problems from this.

Exchange rates fluctuate; check the current exchange rate before travelling. You can use a pin/debit card almost everywhere at the many ATMs. Credit cards such as Visa and American Express can also be used. Be sure to check the terms and conditions of your bank. Don’t forget to unblock your bank/debit card for withdrawals abroad!

The transfer to the south area of Bali takes about 20-30 minutes. The transfer to the north of Bali takes between 3 hours and 4 hours, depending on traffic. You are in the car for a long time if you go to the north but the route you take is worth watching. You drive through Bali, as you approach the north, nature becomes more beautiful and the hustle and bustle of the south gives way to the quiet, relaxed life of northern Bali. You will pass beautiful rice fields, but also vast palm plantations, high mountains and beautiful lakes. Ask the driver to stop!

The weather in Bali is usually wonderful. Almost every day is very sunny and warm. The usually hot weather on the coast is pleasantly tempered by a lovely cooling sea breeze. The monsoon causes high humidity, sometimes up to 95 percent in the rainy season. The rainy season lasts approximately from November to April. North Bali is the driest part of the island and even during the rainy season most of the rain falls at night. Because of this, for a good stay in Bali, in principle, all months of the year are suitable.